Implementation Consultation
KirecSTEK OPSWeb and IT SupportPricingCompanyContactImplementation Consultation

Stay × Technology

Organize Hotel Operations
From the Front Lines

From the progress and inspection of guest room cleaning and evidence, to linen, supplies, and repairs. stek Inc. provides a system that starts small and connects smoothly for on-site operations at lodging facilities.

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For Hotels, Inns, Accommodation Operators, and Guest Room Cleaning Companies

On-site Challenges

A PMS alone cannot tell you what is happening in guest rooms.

Even when reservations and sales are digitalized, the progress of cleaning, inspections, missed items, issues, linen, and supplies remain recorded in paper, phone calls, and chats. The more information is fragmented, the more time is needed for confirmation and communication, leading to missed responses and misperceptions.

  • Cleaning Completion Is Not Immediately Reported to the Front Desk

    Confirmation via phone or verbal communication delays the decision on which rooms can be sold.

  • No records are kept of inspections and re-cleaning.

    There is no way to verify who confirmed what and when later.

  • Reports of issues or missing items are scattered.

    Paper, chat, and verbal communication are separated, making it difficult to track how far the response has progressed.

  • The shortage of linen and supplies is not recognized until the last minute.

    Inventory checks rely on staff memory, and shortages become more likely during busy days.

PRODUCTS

You can start within the necessary scope at the site.

Instead of replacing a large system all at once, start with guest room cleaning and expand to on-site management as needed.

Guest room cleaning, inspection, and evidence management

Kirec Kirekku

Accepting consultations for development and early implementation

Turn "cleaned" into a verifiable record

Records cleaning status, staff, inspection, photos, re-cleaning, issues, and lost items per room. Creates a state where front desk, cleaning supervisor, and cleaning staff can all confirm the same information.

  • Cleaning status per room
  • Sharing of staff and work status
  • Inspection and re-cleaning through checklists
  • Evidence and issue reports with photos
  • Record of lost items
  • Monitoring progress across multiple facilities
  • 7-language display and offline support
  • Verification with operational recordsPMS integration is required
View Kirec

Hotel site operation platform

STEK OPS

In development

Connect all on-site operations beyond cleaning

Summarize cleaning, inspection, linen, amenities, maintenance, and work records by facility. Aiming to create a site operation foundation that allows hotel operation companies and external partners to share only the necessary scope.

  • Management of linen inventory, collection, and deliveryIn development
  • Inventory management of amenities and suppliesIn development
  • Maintenance requests and response historyIn development
  • Staff scheduling and shiftsIn development
  • Tracking of work records and costs by facilityIn development
  • Limited sharing with external partnersIn development
View the concept of STEK OPS

STEP

Start small and add only the necessary functions.

The goal is not to replace the existing PMS. It is to record on-site performance that is difficult to track with PMS and connect it to operational information.

  1. 01

    Record cleaning and inspection activities.

    Keep the cleaning status per room, assigned personnel, inspection by checklist, and photos in Kirec.

  2. 02

    Summarize responses to issues and missing items.

    Align reports and instructions for re-cleaning and completion confirmation, allowing tracking of response status in one place.

  3. 03

    Coordinate progress and billing across multiple facilities.

    Consolidate progress and performance data per facility into a common format, leading to report and billing creation.

  4. 04

    Expand to linens, supplies, and personnel.In development

    Consider connecting inventory and staff scheduling via STEK OPS from facilities where cleaning records are established.

FOR

Can be used by both the hotel side and the companies supporting the front line.

  • Hotels and inns

    Check cleaning status in real time and quickly determine available rooms for sale.

  • Hotel management company

    You can check the progress, quality, cost, and status of external contractors for multiple facilities according to common standards.

  • Guest room cleaning company

    Assign tasks, report work, inspect, and re-clean in a single workflow, and record service quality for presentation.

IT SUPPORT

Don't stop at the system alone.

We design, build, and maintain the IT environment for lodging facilities, including official websites, management interfaces, multilingual support, and an operational infrastructure using Cloudflare and GitHub. Based on existing PMS and reservation systems, we implement only the necessary parts.

View Web and IT Support
  • Official website creation and renovation
  • Management interface for updates
  • Information design centered on Japanese
  • Multilingual website construction as needed
  • Connection and migration support with existing systems
  • Maintenance and improvement after launch

WHY STEK

We understand both the perspective of those who create systems and those who manage accommodations.

  • 01

    Design from the field

    We confirm the actual flow of front desk, cleaning, inspection, linen, and supplies, and create a system that does not overburden input. We will not design in a way that takes away the time cleaning staff use per room.

  • 02

    Make use of existing systems

    Rather than completely replacing the PMS, we supplement the areas that are lacking while maintaining current operations. Reservations, accounting, and payment will continue as before.

  • 03

    Support beyond implementation

    We do not stop at implementation, but also help establish operational rules, authority, and procedures that can be continued on-site. We also support implementation training in the native language.

FLOW

Process for Implementation

There is no need to expand to all facilities and departments from the beginning. We start with one facility or department and expand once it is running smoothly.

  1. 01

    Current Situation Confirmation

    We will ask about your current cleaning, inspection, communication, and inventory management methods. It takes about 60 minutes online, and there is no cost.

  2. 02

    Clarification of Scope

    We will separate the business processes to be systematized and those to remain as they are. We will not replace everything.

  3. 03

    Start with a Small Scale

    We will try it with one facility or department. Training will be conducted in the native language of the on-site staff.

  4. 04

    Expand While Monitoring Operations

    Once we confirm that the records have been established, we will expand the scope of facilities or areas.

News

Latest News

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FAQ

Frequently Asked Questions

We are already using a PMS. Is replacement necessary?

Not required. Reservations, charges, and accounting will continue to be handled via PMS, and Kirec will take responsibility for recording what happened in the guest rooms. It is not a product that replaces PMS.

Can it be used for evaluating cleaning staff?

It cannot be used. It is designed not to use the records for evaluating individual cleaning staff. We do not rank individuals or aggregate work time per individual. This is a prerequisite for maintaining the accuracy of the records, and it also provides contractual reassurance for the cleaning company that the client cannot identify individual employees.

Can cleaning companies also sign a contract?

Yes. It can be used not only by hotels and inns, but also by cleaning companies that handle guest room cleaning. It manages task assignment, work reports, inspection, and re-cleaning in a single workflow, and can present the implemented content as a record to the client.

Many of the cleaning staff are foreign nationals. Can it be used?

The screen used by the cleaning staff is displayed in seven languages. There are no functional restrictions based on language. Training is conducted in the language used on-site.

Can it be implemented in small facilities?

We can consult on facilities with around 10 guest rooms or those operating only one building. We recommend starting with one facility and one department.

How much does it cost?

It depends on the size of the property, the number of guest rooms and the scope. We do not charge by the number of records or photos. The differences between the plans and indicative monthly prices are shown on the pricing page. After a first consultation we provide a quote stating the monthly fee and the setup cost. The consultation and a rough estimate are free of charge.

First, please show us your current operations.

We will check how you currently manage cleaning and on-site operations, including paper, Excel, and chat, and propose areas for improvement first.

Consult for free