KirecSTEK OPSWeb and IT SupportPricingCompanyContactImplementation Consultation

PRODUCT

Kirec

Guest room cleaning, inspection, and evidence managementAccepting consultations for development and early implementation

Records the status of guest room cleaning, inspection, photos, re-cleaning, defects, and lost items per room. Creates a state where the front desk, cleaning supervisor, and cleaning staff are viewing the same information, and retains this as a record that allows verification of the implemented content later.

Are you in such a situation?

  • Confirming the progress of cleaning by phone, paper, or chat

    Each confirmation causes a pause, creating waiting times for both the front desk and the cleaning site.

  • The understanding between the front desk and the cleaning company is misaligned

    There is a difference in judgment about which rooms are ready, causing delays in confirming available rooms for sale.

  • Inspection omissions and re-cleaning history are not recorded

    There is no way to verify who confirmed what and what was redone at what time later.

  • Reports of defects, damage, and lost items are scattered

    Divided between paper and chat, making it impossible to track how far the response has progressed.

  • Unable to objectively confirm cleaning quality and work performance

    Without materials to explain, discussions rely on impressions and memories.

Basic functions

Includes daily operations used at the cleaning site and the screen for supervisors to confirm.

  • Cleaning status per room
  • Sharing of staff and work status
  • Inspection and re-cleaning through checklists
  • Evidence and issue reports with photos
  • Record of lost items
  • Monitoring progress across multiple facilities
  • 7-language display and offline support
  • Verification with operational recordsPMS integration is required

Benefits by user type

  • Hotels and inns

    You can check the status of each room on-site and quickly determine available rooms for sale. Requests to the cleaning company and results are recorded on the same screen.

  • Hotel management company

    You can check progress and performance across multiple facilities in a common format. Records can be used directly for reports to owners and contractors.

  • Guest room cleaning company

    Manage from staff assignments to work reports, inspections, and re-cleaning as a single process. You can present the contents of implemented tasks as records to the ordering party.

  • Cleaning staff

    You can record what you see by selecting options on a smartphone. Input is possible even in rooms without signal, and it is displayed in seven languages.

Screen image

Cleaning staff perform tasks using only the vertical screen of a smartphone. Numerical input is completed using selection and a stepper, without a keyboard. Supervisors and management confirm facilities, rooms, staff, and status on a PC list screen.

The screen image is being prepared. During consultations for early implementation, we show the actual screen.

Usage flow

  1. 01

    Register rooms and staff

    Register facilities, rooms, and cleaning staff. Rooms can be imported in bulk via CSV.

  2. 02

    Assign daily staff

    Assign staff to each room. Changes on the day can be made from the screen.

  3. 03

    Record on site

    Record check-in, work, checklists, photos, missed items, and issues from a smartphone.

  4. 04

    Inspect and instruct re-cleaning if necessary

    The inspector confirms and instructs re-cleaning for rooms that require it. Original records are retained.

  5. 05

    Use records for reporting and billing

    Summarize the performance per facility and use it for reporting and billing.

Matching with operating records

When integrated with PMS, it matches the recorded content in the room with the scheduled operations and notifies you of discrepancies that are worth checking. This is not a system for determining anything. The final confirmation and judgment are made by the facility's responsible personnel. It does not display a list of discrepancies to cleaning staff.

Service Status

Kirec is currently in the stage of accepting inquiries for early implementation. The status of each function is as follows. Since we cannot guarantee a specific timeline, there is no scheduled release date.

Cleaning status and assignment per room
Implemented
Inspection and re-cleaning based on checklists
Implemented
Evidence with photos
ImplementedWe do not save the location information of photos
Record of lost items and equipment malfunctions
Implemented
Observation records such as linen and towel counts
Implemented
Monitoring progress across multiple facilities
Implemented
Creation of invoices and receipts
Implemented
Verification with operational records
ImplementedPMS integration is required. We are currently selecting the initial PMS to connect
LINE and push notifications
To be announcedWe are preparing the settings for distribution
Linen and supply inventory management
In developmentConsidering with STEK OPS
Shift and staff management
In developmentConsidering with STEK OPS

Pricing

A monthly fee per property, based on the number of guest rooms. We do not charge by the number of records or photos. If recording less made the service cheaper, the quality of the records themselves would fall.

There are two standard plans, Base and Pro. Where several properties have to be managed together, or where security requirements apply, we take that on individually as Enterprise. The operations used every day on site are included in Base as well. We will tell you the formal price when we discuss early adoption.

Frequently Asked Questions

Can it be used for evaluating cleaning staff?

It cannot be used. It is designed not to use records for individual evaluation. It does not perform ranking of individuals or aggregate work time and input rate per individual. Aggregation is done per facility, room type, and work category.

Can it be used in rooms with poor signal?

Yes. Records are temporarily stored on the device and automatically sent once the signal returns. It does not delete records stored in the device until the transmission is complete.

Does the photo retain location information?

It does not remain. Location information is removed on both the device and server sides before saving.

Is guest personal information stored?

It is not stored. There are no items that store guest names or contact information.

Can records be modified after the fact?

No. If corrections are needed, new records will be added while keeping the original records. We also do not provide a function to delete issued reports and evidence.

Can it be used without a PMS?

Yes. Cleaning, inspection, and evidence recording can be performed without a PMS. Only the reconciliation with operational records requires PMS integration.

Please tell us about the pilot implementation.

We will ask about the scale of the facility, the cleaning system, and the current system you are using, and then suggest where to start.

Consultation on pilot implementation